Mediasi komitmen organisasi pada kompetensi kerja dan motivasi kerja dalam meningkatkan kinerja tenaga penyuluh


  • Erma Suriadarma Universitas Sultan Ageng Tirtayasa
  • Agus David Ramdansyah Universitas Sultan Ageng Tirtayasa
  • Liza Mumtazah Damarwulan Universitas Sultan Ageng Tirtayasa



competence, work motivation, performance, organizational commitment


This study aims to examine the effect of competence and work motivation in improving the performance of extension workers through organizational commitment as an mediation variable. The object of this research is the Field Cooperative Extension Officer of the Banten Province Cooperatives and SMEs Office. The population in this study was 50 people, while the sampling used a survey technique or saturated sample, which means that the entire population was sampled. The results of this study indicate that competence directly has a significant impact on the performance of extension workers but does not have a significant impact on organizational commitment. Furthermore, work motivation has a significant effect on the performance of the extension workers and organizational commitment, while organizational commitment has a significant impact on the performance of the extension workers. On the other hand, organizational commitment can mediate between work motivation and performance of extension workers but cannot mediate on the competence and performance of extension workers.


Download data is not yet available.


Afshari, L., & Gibson, P. (2016). How to increase organizational commitment through transactional leadership. Leadership & Organization Development Journal, 37(4), 507–519.

Alfes, K., Truss, C., Soane, E. C., Rees, C., & Gatenby, M. (2013). The Relationship Between Line Manager Behavior, Perceived HRM Practices, and Individual Performance: Examining the Mediating Role of Engagement. Human Resource Management, 52(6), 839–859.

Almutairi, H., & Bahari, G. (2022). A multisite survey of managerial competence and organizational commitment among nurses working at public hospitals in Saudi Arabia. Journal of Nursing Management, 30(1), 179–186.

Campbell, J. P., & Wiernik, B. M. (2015). The Modeling and Assessment of Work Performance. Annual Review of Organizational Psychology and Organizational Behavior, 2(1), 47–74.

Carrión, G. C., Nitzl, C., & Roldán, J. L. (2017). Mediation Analyses in Partial Least Squares Structural Equation Modeling: Guidelines and Empirical Examples. In Partial Least Squares Path Modeling (pp. 173–195). Springer International Publishing.

Chien, G. C. L., Mao, I., Nergui, E., & Chang, W. (2020). The effect of work motivation on employee performance: Empirical evidence from 4-star hotels in Mongolia. Journal of Human Resources in Hospitality & Tourism, 19(4), 473–495.

Chiu, W., Won, D., & Bae, J. (2019). Internal marketing, organizational commitment, and job performance in sport and leisure services. Sport, Business and Management: An International Journal, 10(2), 105–123.

Dewi, P., Budiyanto, B., & Agustedi, A. (2020). The role of interpersonal communication in moderating the effect of work competence and stress on employee performance. Accounting, 6(7), 1217–1226.

Gheitani, A., Imani, S., Seyyedamiri, N., & Foroudi, P. (2019). Mediating effect of intrinsic motivation on the relationship between Islamic work ethic, job satisfaction, and organizational commitment in banking sector. International Journal of Islamic and Middle Eastern Finance and Management, 12(1), 76–95.

Ghozali, I., & Latan, H. (2015). Partial Least Squares: Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0. Undip.

Gunarsa, S. D. (2008). Psikologi Olahraga Prestasi. Gunung Mulia.

Guterresa, L. F. D. C., Armanu, A., & Rofiaty, R. (2020). The role of work motivation as a mediator on the influence of education-training and leadership style on employee performance. Management Science Letters, 10(7), 1497–1504.

Hafiz, A. Z. (2017). Relationship between organizational commitment and employee’s performance evidence from banking sector of Lahore. Arabian Journal of Business and Management Review, 7(2), 1–7.

Hendri, M. I. (2019). The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68(7), 1208–1234.

Hettiararchchi, H. A. H., & Jayarathna, S. (2014). The effect of employee work related attitudes on employee job performance: A study of tertiary and vocational education sector in Sri Lanka. IOSR Journal of Business and Management (IOSR-JBM), 6(4), 74–83.

Hewagama, G., Boxall, P., Cheung, G., & Hutchison, A. (2019). Service recovery through empowerment? HRM, employee performance and job satisfaction in hotels. International Journal of Hospitality Management, 81, 73–82.

Imran, M., & Tanveer, A. (2015). Impact of training & development on employees’ performance in banks of pakistan. European Journal of Training and Development Studies, 3(1), 22–44.

Imran, R., Allil, K., & Mahmoud, A. B. (2017). Teacher’s turnover intentions: examining the impact of motivation and organizational commitment. International Journal of Educational Management, 31(6), 828–842.

Jadhav, V. V., Mahadeokar, R., & Bhoite, D. S. D. (2019). The Fourth Industrial Revolution I4.0 in India: Challenges and Opportunities. International Journal of Trend in Scientific Research and Development, Special Is(Special Issue-FIIIIPM2019), 105–109.

Kurniasari, I. C., Thoyib, A., & Rofiaty. (2018). Peran Komitmen Organisasional Dalam Memediasi Pengaruh Kompetensi, Pelatihan dan Budaya Organisasi Terhadap Kinerja Perawat. MIX: Jurnal Ilmiah Manajemen, 8(2), 352–371.

Li, X., Lu, L., & Chi, C. G.-Q. (2018). Examining incentive travelers: How motivation affects organizational commitment. International Journal of Tourism Research, 20(6), 830–842.

Loan, L. T. M. (2020). The influence of organizational commitment on employees’ job performance: The mediating role of job satisfaction. Management Science Letters, 10(14), 3308–3312.

Martini, I. A. O., Supriyadinata, A. A. N. E., Sutrisni, K. E., & Sarmawa, I. W. G. (2020). The dimensions of competency on worker performance mediated by work commitment. Cogent Business & Management, 7(1), 1–12.

Melati, R. I., & Priyono, B. S. (2022). Pengaruh Modal Psikologi, Kompetensi dan Lingkungan Kerja Terhadap Komitmen Organisasional (Studi Pada PT. Jaykay Files Indonesia). Jurnal Mirai Management, 7(2), 407–417.

Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20–52.

Ngatimun, N., Hermanto, H., & Elmas, M. S. H. (2021). Organizational commitment is not an important thing to employees performance. Wiga: Jurnal Penelitian Ilmu Ekonomi, 11(2), 111–119.

Nguyen, T. H., & Tu, V. B. (2020). Social Responsibility, Organizational Commitment, and Organizational Performance: Food Processing Enterprises in the Mekong River Delta. The Journal of Asian Finance, Economics and Business, 7(2), 309–316.

Nitzl, C., Roldan, J. L., & Cepeda, G. (2016). Mediation analysis in partial least squares path modeling: Helping researchers discuss more sophisticated models. Industrial Management & Data Systems, 116(9), 1849–1864.

Poovathingal, J. S., & Kumar, D. V. (2018). Quantifying the contribution of competencies toward performance. International Journal of Productivity and Performance Management, 67(4), 693–716.

Rabbanee, F. K., Burford, O., & Ramaseshan, B. (2015). Does employee performance affect customer loyalty in pharmacy services? Journal of Service Theory and Practice, 25(6), 725–743.

Rigdon, E. E., Sarstedt, M., & Ringle, C. M. (2017). On comparing results from CB-SEM and PLS-SEM: Five perspectives and five recommendations. Marketing: ZFP--Journal of Research and Management, 39(3), 4–16.

Rita, M., Randa Payangan, O., Rante, Y., Tuhumena, R., & Erari, A. (2018). Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance. International Journal of Law and Management, 60(4), 953–964.

Saeed, M. M., & Asghar, M. A. (2012). Examining the Relationship between Training, Motivation and Employees Job Performance–The Moderating Role of Person Job Fit. Journal of Basic and Applied Scientific Research, 2(12), 12177–12183.

Shet, S. V., Patil, S. V., & Chandawarkar, M. R. (2019). Competency based superior performance and organizational effectiveness. International Journal of Productivity and Performance Management, 68(4), 753–773.

Siri, A., Supartha, I. W. G., Sukaatmadja, I. P. G., & Rahyuda, A. G. (2020). Does teacher competence and commitment improve teacher’s professionalism. Cogent Business & Management, 7(1), 1781993.

Soomro, B. A., & Shah, N. (2019). Determining the impact of entrepreneurial orientation and organizational culture on job satisfaction, organizational commitment, and employee’s performance. South Asian Journal of Business Studies, 8(3), 266–282.

Sungu, L. J., Weng, Q. (Derek), & Xu, X. (2019). Organizational commitment and job performance: Examining the moderating roles of occupational commitment and transformational leadership. International Journal of Selection and Assessment, 27(3), 280–290.


van der Kolk, B., van Veen-Dirks, P. M. G., & ter Bogt, H. J. (2019). The Impact of Management Control on Employee Motivation and Performance in the Public Sector. European Accounting Review, 28(5), 901–928.

Wandi, D. (2022). Pengaruh komunikasi dan motivasi terhadap kinerja pegawai. Jurnal Integrasi Sumber Daya Manusia, 1(1), 21–30.

Yaakobi, E., & Weisberg, J. (2018). Individual, group and organizational efficacies in predicting performance. Personnel Review, 47(2), 535–554.




How to Cite

Suriadarma, E., David Ramdansyah, A., & Mumtazah Damarwulan, L. (2023). Mediasi komitmen organisasi pada kompetensi kerja dan motivasi kerja dalam meningkatkan kinerja tenaga penyuluh. Jurnal Integrasi Sumber Daya Manusia, 1(2), 97–109.